This Privacy Policy explains how Virginia Tobacco Permits collects, uses, and protects the information you provide when you use this website or contact us for services.
Information We Collect
We collect information you voluntarily provide through our website forms and when you communicate with us, which may include:
- Your name and business or shop name;
- Your email address and phone number;
- The types of products you sell, number of retail locations, and whether you hold a Virginia ABC alcohol license;
- Any other information you choose to include in a message or during our services.
We may also automatically collect limited technical information, such as your IP address, browser type, and pages visited, through standard web server logs and analytics tools that help us understand how the site is used.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and provide a free eligibility assessment;
- Deliver the licensing, compliance, and consulting services you request;
- Communicate with you about your application, deadlines, and renewals;
- Improve our website and services; and
- Comply with applicable legal obligations.
How We Share Information
We do not sell or rent your personal information. We may share it only as needed to provide our services or as required by law, including with:
- Service providers who help us operate the website and manage form submissions;
- Government agencies, such as Virginia ABC, when submitting or supporting your permit application on your behalf;
- Our training partner, if you choose to enroll in a compliance training course; and
- Authorities when required by law, subpoena, or to protect our legal rights.
Cookies and Analytics
Our website may use cookies and similar technologies to support basic functionality and to measure site traffic. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
Data Retention
We retain your information for as long as necessary to provide our services, maintain records, and comply with legal and regulatory requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Data Security
We use reasonable administrative and technical safeguards to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may request to access, correct, or delete the personal information we hold about you, and you may opt out of non-essential communications at any time by contacting us. We will respond to reasonable requests as required by applicable law.
Third-Party Links
Our site may link to third-party websites, such as Virginia ABC or the Virginia Cannabis Control Authority. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
Age Restriction
This website is intended for business owners and operators and is not directed to individuals under 18. You must be 21 or older to purchase tobacco or nicotine products in Virginia.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or your information, contact us at info@virginiatobaccopermits.com or 1-800-785-0161.